Fast Key Services Ltd :: FKS Customer Feedback

Your Comments

January 2012 - Sarah Searle - Harlands and Wolff HI Ltd

Dear Marc, just a note to say thank you so much for the excellent service provided by your company. The keys I ordered last week arrived in the post on the following day.

September 2011 - Marilyn Gray - Private Customer

Many thanks for your super fast service, keys were brilliant, will recommend your service to others.

September 2011 - Julie Pullen - Sharp Life & Learning

Thank You. This is not the first time that i have used FastKeys and i would recommend you wholeheartedly. Not only is your despatch fast but your customer service is just as quick !

August 2011 - Clive Smith - Private Customer

The keys arrived today. I only ordered them yesterday ! Thank you, if I need any more keys, I'll be back !

June 2011 - Joe Jackson - Private Customer

Dear Marc. Success !! All keys work. You needn't have done special delivery ! Thank you ever so much for your efforts in going the extra mile on my account and I am truly grateful. If ever you come up here to the wild wooly heathen north then I would be proud to buy you a pint of good northern ale. I live in a beautiful part of the country on the edge of North Yorkshire moors so if you are a walker then you are welcome to come and see me. You have my e-mail. Once again Marc thank you very much and I hope your bosses appreciate your efforts on your business goals. Take care.

June 2011 - Nicki Paddy - Nicki Paddy & Co Ltd

Thank you for the delivery of your keys. You certainly live up to your name. Thank you.

June 2011 - Espen Brauti - Private Customer

Really fast delivery. Ordered on Tuesday night and received the keys on Friday, in Norway ! Fast Delivery, great service, thank you very much.

June 2011 - Susan Barnes - Synergy Facility Services

I have received the keys and they work perfectly. The manager who ordered them on Thursday was extremely impressed with FastKeys, so much so that he asked me to pass his comments on to you.

June 2011 - Jan Digance - Leatherhead Samaritans

Great service thank you. Keys were received the following day. We are a Charity so are really pleased that we can now use a donated cabinet rather than buying a new one.

April 2011 - Andrew Dunne - Allianz Engineering

A quick note to say thank you for your continual excellent focus on Customer Service to our requests for key replacements etc.

March 2011 - Espen Rinde Brauti - Private Customer

Really fast delivery. Ordered on Tuesday night and received the keys on Friday, in Norway! Top service, thank you very much!

March 2011 - Shirley Dodds - Private Customer

Many thanks for my order which I received today Tuesday. I was amazed at just how quickly the keys came through especially as it was only Sunday when I placed the order. Incredible service ! Such a relief to get into the filing cabinet after hunting for the lost key for 2 days!!!!!
Once again many thanks.

March 2011 - Ann Milcoy - The Not Forgotten Association

I just wanted to say thank you so much for your prompt service. I ordered my keys on Wednesday and when I came into work today they were here. I wasn’t in yesterday so I assume they came in yesterday. I am pleased to saty that all the keys fitted and worked.

February 2011 - Chris Hobbs - Parkway Interiors

Just to let you know, our order turned up this morning. Thank you very much for your help on this, you have just won a new loyal customer,
Thanks once again.

February 2011 - Mary Anne Finkelstein - Private Customer

Thank you. I received my keys less than 24 hours after placing the order. I didn't really expect them to fit . I was given this filing cabinet several years ago when our school was throwing it away and am really happy to be able to use it properly.

January 2011 - Keith Knowles - Cumbria University

Used Fastkeys for the first time easy to use and fast. I work in a large university and your service will make my life a little easier. Well done, very good web site, very good service.

January 2011 - Jonathan Wills - Design & Multimedia Coordinator

Replacement keys have arrived and work perfectly. I just want to say thank you for the amazing customer service you have. Thanks again.

November 2010 - Maria Campbell - Age Concern

My order arrived this morning - now we have three lockable filling cabinets! Many thanks for your prompt and efficient service.

October 2010 - Louise Fuller - Ergonom

A quick thank you for the delivery today, much apreciated and unexpected as i ordered late afternoon. Thank you !

October 2010 - Guy Benest - Airbus Operations Ltd

Just a quick note to say that the keys arrived the day after being ordered and work perfectly. Thanks for such a prompt and efficient service.

September 2010 - Valerie Rogers - GR Advanced Materials Ltd

Keys arrived very promptly and all perfect. Great service, really impressed !

August 2010 - Lucy Williams - Westminster Citizens Advice

Just wanted to say we have already received the replacement keys that we only ordered yesterday, we are all very impressed at the super fast delivery, much appreciated.

August 2010 - Jenny Manville - Alton Counselling service

Our keys arrived this morning. I was impressed with how quickly you got them to us, and very grateful for your efficiency.

July 2010 - Ms Elaine Pollock - St Mary's Convent School

Thank you for our order which we received today. What a service! Well done. Can't believe how easy and quick the whole process was.

June 2010 - Ray Marriott - Private Customer

Just a quick note to say thank you for such a brilliant service. The keys arrived this morning. I couldn't believe it, less then 24hrs after the order. Will definately use you again when needed.

April 2010 - David Watson - Private Customer

As requested, this is confirmation that the replacement keys were received today and work perfectly. What a fantastic service you people operate, I have been singing your praises to all of my friends and colleagues and will do so even more now. Thank you so very much.

March 2010 - Sarah Houghton - SK:N Ltd

I am just writing to thank you for your extremely efficient and helpful service. We ordered two replacement keys yesterday afternoon and have received the keys this morning, much to the delight of the employee who had put her belongings in her locker then lost the key! Thank you once again.

March 2010 - Sally Ann Goodchild - Southern Electricity PLC

We have just received our keys this morning. What a quick service! Thank you very much. We can now lock our desks and have some privacy! We will keep your details on file for future reference. Many thanks again.

February 2010 - Denise Carter - Drake Hotel

You do indeed live up to your name of Fast Keys. I received the keys that i ordered on Friday today (Wednesday) and I'm in Canada !

October 2009 - Peter Davis - Corriegarth

Received my keys, fantastic service! Just goes to prove that when a company is really on the ball, us up here in the far north of Scotland can receive good service as well! Thanks very much.

September 2009 - Hugh Byrnes - Private Customer

Thank you for the excellent, flawless, super-fast service. When they say fast, its unbelievably fast! All the keys I ordered arrived and are perfect. An extremely professional, seamless operation. I highly recommend "Fastkeys" for their superior service and value.

September 2009 - Mr R Ragless - Richard Ragless Transport

Thank you for a very good service over the past months. Very pleased with your help.

September 2009 - Linda Freeman - Playworks

Thank you very much for your very prompt delivery of the keys which i ordered yesterday and have arrived today. I am impressed with your efficiency.

August 2009 - Heather Todd - Chancery Court Business Centre

Thank you for providing the keys so quickly, very impressed with the fast service, and the keys I ordered fit the locks ! I had to comment as it's such a nice change to deal with someone efficient! We seem to deal with people/companies that take forever to do the simplest things like just responding to an email so receiving a set of keys the day after ordering them is quite a shock! Thank you

June 2009 - Alan Maslin - Private Customer

Dear Fast Keys. It's clear that you should be called Superfast Keys! Received my keys today that I ordered yesterday afternoon, but that means I now have to get my mower out of the garage to cut the lawn this weekend, I thought I would have at least untill Monday ! Thank you, satisfied customer, Alan Malsin.

April 2009 - Richard Horgan - Navigant Consulting

I've ordered well over 200 keys now in around 10 separate orders for the company I work at. Every time they've arrived the next day, always been correct, and never had a single key out of stock. I really can't see any way of possibly improving your service. Cheers!

April 2009 - Appletree Medical Practice

I would just like to thank you for your superb service in sending out our replacement keys in less than 24 hours. Unbelievable!

March 2009 - Charlotte Greig - Strata Partners

After having lost the keys to our already second hand desks, I did not think for one moment we could get new keys. Thank you for supplying the keys. I cannot believe that something I ordered at about 4pm on Monday was at my desk by 11am Tuesday. I would recommend your service to anyone.

March 2009 - Sana Rizvi - The Maxwell Model Ltd

We have received all the keys and they are perfect. Thank you for all your help and fast service. It was a pleasure doing business with you.

February 2009 - Carol Greenwood - Dementia Care Partnership

I just wanted you to know that I have received the keys and they work perfectly, an extremely useful website! Thank you for the prompt delivery. It has saved us buying a new pedestal.

February 2009 - Elizabeth Haselgrove - Maple Securities (UK) Ltd

Just to let you know that we received our order of keys yesterday. I am extremely impressed with the efficient and friendly service from your company and will be recommending you highly.

January 2009 - Naveed Khan - The Institute Of Education

Thank you, very very impressive, friendly and efficient service indeed. The keys have just arrived at my desk. Take care and thank you again.

January 2009 - Andrew Dunne - Allianz Engineering

Thank you for the continued excellent customer service provided.

January 2009 - Tony Baker - Daktronics UK LTD

I don't want to embarrass anybody but wish to congratulate you on your excellent service, both on the phone with my initial enquiry and the actual on-line ordering and delivery service.

January 2009 - Cheryl Ridgewell - Private Customer

Just to say my keys arrived yesterday and all worked. I am very impressed with the service you offered and if need be would use you again. Thank you.

September 2008 - Ashley Whitehouse - Cambridgeshire County Council

Dear Fast Keys. I am writing to say thanks for the swift delivery of our key order. I ordered them on Friday morning and they arrived here on Monday morning enabling us to once again use our main cupboard. Thanks.

August 2008 - Fred Harding - Private Customer

Wonderful Service, and they all work perfectly, will recommend you, very many thanks!

July 2008 - Chris Slater - Private Customer

Many thanks for sending the keys requested so quickly. You truly live up to your name!

July 2008 - Michael Emptage - Walker Crips Stockbrokers Limited

Thank you for the extremely fast service, I only ordered the two locks and keys yesterday and they are already here this morning!! Well Done!!

June 2008 - Joe Speare - Private Customer

A quick note to say that I am very impressed with your service! Definitely "Fast Keys"!! I placed the order Friday afternoon just before 16:00 and the keys were on my doormat on Saturday morning! Thanks very much for an excellent service!

May 2008 - Christian Nolan - South London Press (1865) Ltd

Received the desk keys this morning. Thank you for your fast efficient service. You definitely live up to your company name!

May 2008 - Accounts Department - GWB Ltd

I just wanted to say what a wonderful and efficient company you are. Pleasure doing business with you. Thank you

March 2008 - John Brook - Cameron Kalder International

Just a short note to say well done and thank you for a very quick despatch of the keys for my filling cabinet which I had been wrestling with for weeks! Great service and great value - terrific!

March 2008 - Adam Phillips - Play Planet

I have placed three orders via your website. Every time I have had a fantastic speedy service and cannot thank you enough. Things just got even better, I inadvertently ordered a wrong key so I telephoned your office to see if I could post it back and pay a small charge to have it changed. I was told by your helpful staff that the key was not really of any use to you, but that they would send out the correct key as a gesture of goodwill. You have thus ensured my long-term faithful custom !! Fantastic - Thank you.

March 2008 - Edith Thompson - Keighley & District Local History Society

May I thank your staff for their prompt, courteous and helpful service in establishing the correct key number and type for me so that we can now lock away our precious archive material

March 2008 - Sharon Bhogal - Lexclean

We just received our keys this morning, having placed an order by fax yesterday afternoon. I must say that we're very impressed with your prompt service and very polite staff on the telephone. We will definitely call your services if we need help again in the future.

February 2008 - Carol Ames - Harlequin Property

Thank you for sending the keys we requested. I am just writing to say that I think your service is excellent. Your staff are polite and helpful and the speed with which the orders are turned round is very good. I thought I would write because everyone is normally so quick to complain but never quick to praise and i think your company deserve it!

January 2008 - Seamus McKeown - MCC

Many thanks for a super fast delivery ! Keys fit a treat!

December 2007 - Megan - Private Customer from USA

I just had to email you, we got our keys this morning and they work beautifully !! Next time we have a key dilemma I'll check your site first! I didn't think ordering keys from another country could be so easy ! Thanks for all your help.

October 2007 - Downe Manor Primary School - Carl Holland

Just a note to say how impressed I was by the service from your website. All information was on the site (so no phone calls needed), the price was reasonable and the postage very reasonable. The keys arrived the next day as promised. Many thanks.

September 2007 - Hugh Jackson

Thank you for a very fast delivery of the keys that I ordered. this was a brilliant service. Once again thank you very much.

July 2007 - Ethos Interiors Limited - Kevin Ellis

On behalf of Kevin Ellis and Ethos Interiors Limited, we would like to thank you for your prompt service on our recent urgent request for keys.

July 2007 - OHSB - Sandra Lindon-Davies

I would like to say thank you for providing such an efficient and speedy service. I received my order very promptly and I am very grateful.

July 2007 - Ago Services - Alan Gillmon

Fast, Efficient, Knowledgeable, and friendly staff has made us stay with Fast Key Services Ltd for over four years. We have no hesitation in recommending them.

March 2007 - Duxford C of E Primary School - Pam Fleet

Have recieved the keys and they work beautifully. Thank you so much.

February 2007 - Morgan Stanley - Tony O'Mahony, Administration

Johnson Control Ltd has been using the services of Fast Key Services Ltd for the past six years. They provide a next day delivery service for all types of keys and most office locks. The staff are very knowledgeable and friendly and this has helped us build up a very good working relationship. Due to the efficiency of this company, it has in the past enabled us to meet certain deadlines that have been requested by our clients. I have no problem in recommending this company to prospective clients.

December 2006 - Mr D Rutter – Private Individual

With respect to our telephone conversation last Thursday, the keys you supplied were excellent & resolved my problem. Many thanks for your service & I have passed on your details to a number of my friends for future reference.

November 2006 - Whitecote Primary School - Sally Clark

I am writing to thank you for your prompt service. I ordered keys yesterday at lunchtime and they arrived as I arrived at 8.30am today. Your company lives up to its name!

September 2006 - Ignetica Ltd - Peter Booth

Just a quick note to thank you for sending these through, from ordering yesterday this arrived first thing this morning and worked perfectly – a truly brilliant service! Well done and many thanks.

June 2006 - Norwich Union - Aileen Kirkaldy, Team Manager

I just want to write and thank you for your excellent service to us in respect of duplicate keys for Inverness desks. They arrived this morning and as I only placed the order yesterday lunchtime, this was absolutely fantastic service to us. Please pass my thanks to all involved.

April 2006 - E-drive - Denis East, Managing Director

I am writing to congratulate both you and your staff for exceptional service levels which are unfortunately rarely seen in today’s climate. Whilst my order was of little value in monetary terms the level of service received when I had an issue with the product was quite remarkable. I have made it my business to try and provide such levels of service and therefore fully appreciate the pleasure when I have received such a letter of thanks. I must admit that sadly due to the fast pace of business life, that I, like many others sometimes fail by not taking the time to acknowledge excellence. I will certainly be using your company for all future needs, will recommend your company to both friends and business acquaintances. Please pass on my thanks to the member of staff involved and once again I would like to convey my sincere thanks.

October 2005 - Miscellaneous

I recently ordered 16 keys for filing cabinets in the museum. They were ordered from home off your internet site. I paid by visa. The internet site was easy to use and the transaction was completed successfully. In these days when everybody seems to complain it is nice to be able to say thank you and well done. The correct keys arrived to my home in Solihull two days later.

May 2005 - Ergonomic Office Furniture, Salisbury - Jim Edwards

You very kindly sent a Strebor F-440 key for me to try in a filing cabinet lock. Guess what – it fits! I will, of course, accept all of the praise from my customer (local Chamber of Commerce) and pretend that I am the clever one. You and I will know, however, that it is really Fast Keys who are fantastically good at their job and know their locks and keys. Thank you very much for being so helpful.

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