| Prices |
| All prices quoted by Fast Key Services Ltd. (FKS) are strictly nett
and subject to alteration without prior notice. Goods will be invoiced
at the prices ruling at the time of despatch. All prices quoted are
exclusive of Value Added Tax and carriage charges. |
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| Carriage Charges |
| For normal key orders charges vary according to quantity and are
posted on our web site. Different charges apply to
special key orders or when the customer has requested special or
recorded delivery. Carriage charges for locks vary according to weight
and quantity. Additional charges may apply to orders sent to third
parties. |
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| Delivery |
| The vast majority of keys are cut on the premises and despatched
same day by first class post. Large key orders may take slightly longer.
Special order keys or keys ordered from a third party may be subject to
extended delivery times. Upon delivery the purchaser shall examine the
goods and thereafter be deemed to have accepted them for the purposes of
the Sale of Goods Act 1979. |
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| Returns |
| With very few exceptions, keys are cut individually to the
customers’ requirements and as such are not stock items. We are
therefore unable to accept the return for credit of keys that have been
incorrectly ordered, or are surplus to requirements. This also applies
where ambiguous information is given at the time of ordering. At our
sole discretion we may exchange incorrectly ordered stock keys. |
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| Confirmation |
| FKS process a large volume of orders and cannot cross check every item we receive. Due to a fast turnaround, we prefer
not to receive any confirmation orders. On the rare occassions that goods have not been received within seven days, customers should contact the sales office.
Where confirmation orders are sent not suitable marked, duplicated orders must be paid for. |
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| Claims |
| FKS accepts no liability for shortages, damage to or
non-delivery of any goods unless notified in writing within seven days
of the purchaser receiving, either the goods, a delivery note or an
invoice, whichever is the earlier. If FKS agrees to pay compensation to
the purchaser it is limited to the invoice price of the goods. FKS shall
not in any circumstances be liable for indirect or consequential loss
arising for any reason whatsoever. |
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| Payment |
| Unless otherwise specified all accounts are payable within 30 days of invoice date. Interest will be payable to FKS at the rate of 2% per month on the balance remaining unpaid beyond the prescribed due date. Any costs incurred in the collection of overdue accounts will be passed on to the purchaser. FKS reserves the right to refuse or withdraw credit facilities without prior notice or explanation as to why such action has been taken. Should credit status not be met, payment is required in advance of goods despatch. |
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| Special Orders |
| When we arrange to obtain keys or locks from a third party on behalf
of a client, we cannot accept responsibility for delays in delivery to
us from works and will have to charge for those items ordered. Many
goods have to be put into production and manufacturing times can vary.
Cancellation of such orders can only be accepted if received in writing
within 3 days of the original order date. Locks ordered for a customer
from works as a special order cannot be returned to us for credit and
all special orders for high security and access control products must be
confirmed to us in writing before we can process them. |