Fast Key Services are proud to announce that they have achieved ISO 9001:2008 certification. This underlines their continued commitment to a level of excellence in quality management systems in order to ensure that they best meet the needs of their customers.
Fast Key Services Ltd are the leading specialists and suppliers for replacement keys, locker keys and locks for office furniture and lockers. Keys are cut to order at their premises and dispatched by first class post. Customers range from Office Furniture Manufacturers, Facilities Managers, Banks to Locksmiths and Schools. The company’s success is attributable to its commitment to quality and service.
Fast Key Services (FKS) has gained ISO certification, including aspects specific to the provision of keys cut to code and the supply of locks.
The management is committed to:
- Develop and improve the Quality Management System.
- Continually improve the effectiveness of the Quality Management System.
- The enhancement of customer satisfaction.
The quality manual demonstrates Fast Key Services’ ability to consistently provide products and services that meet customer needs together with any regulatory requirements. They also aim to enhance customer satisfaction through the effective implementation of the Quality Management System (QMS), including processes for ongoing improvement and conformity to any applicable regulations.
In broad terms, senior management must:
- Define quality related responsibilities.
- Ensure the implementation of the QMS.
- Ensure that the customer’s needs are reflected in the goods and services provided.
Senior management must ensure that all staff have adequate competence awareness and training. They are also responsible for identifying, providing and maintaining an adequate infrastructure and a safe work environment.
Planning to ensure efficient delivery of goods and services, effective communication with customers and proper management of development processes.
Control of monitoring and measuring equipment, including regular calibration of machines.